Who are we?
Who are we?
Since 2010, Annex Cloud has provided more than 250 leading brands and retailers, including Hewlett-Packard, Bed, Bath & Beyond, G.H. Bass, Olympus and VF Corp., with the ability to engage tens of millions of their customers one-to-one at scale.
Annex Cloud’s customer marketing platform provides fully integrated Customer Loyalty, Referral Marketing, and User Generated Content solutions that work together to optimize the customer journey and deliver a unified customer experience, a greater quantity and quality of referrals and content, and more high-quality and resilient customer relationships.
Customer Loyalty Cloud
Proactively boost customer retention and lifetime value with a loyalty program that facilitates rewards for purchases and advocacy actions across all online and offline channels.
Our comprehensive Customer Loyalty solution delivers full online, in-store, and app-based loyalty functionality to help engage customers and motivate them to choose your brand no matter where they are shopping. Our experience based approach to loyalty empowers you to reward your customers throughout the customer journey--from purchasing to writing reviews, referring friends, connecting to your social media channels and much more--to build genuine, lifelong loyalty.
Referral Marketing Cloud
Strategically grow email and customer acquisition channels and expand your customer base from your loyal customer community with a referral marketing program.
Build a strategy that works for your team and delivers on your goals with our flexible Referral Marketing solutions.
Whether you want your referral solution to reward for referral-driven purchases, offer an extra treat to your customers who just bought, or reward customers for signing up for your email list, you can implement a variety of referral actions across numerous channels.
User Generated Content Cloud
Increase conversion and deepen customer insights with comprehensive UGC solutions including Visual Commerce, Ratings & Reviews, and Questions & Answers.
Collect more effective user generated content with our comprehensive solutions. A powerful solicitation engine, robust A/B testing, inline SEO integration, and intelligent reporting combine to create the strategy and functionality necessary to make a measurable impact your bottom line. Plus, innovative sentiment analysis unearths customer insights to help improve everything from merchandising to marketing to customer service.
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