Important Product Updates for Shopify Partners

What’s new

In this edition of our monthly product newsletter for Shopify Partners, you’ll find the most important updates you need to know to continue your work with clients and users. 

This month, we round up all of the important announcements from May’s Partner Town Hall, and Reunite, our first-ever broadcast event for Shopify business owners. Learn about everything we announced so you can stay informed about all things Shopify.

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Partner updates

Learn more about all the platform updates we've announced in the past month.

90-day trial offer for new merchants ended June 1

As of June 1, Shopify has ended the 90-day trial offer for new merchants. Shopify will continue to honor the 90-day trial offer for development stores created within the period of March 23 to May 31, 2020 as long as the store is transferred to a merchant no later than June 30, 2020. Learn more about transferring development stores in our docs.

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Shopify Theme Inspector for Chrome: Collaborator account access

In January, we released the Shopify Theme Inspector for Chrome, a tool that allows you to assess the server-side rendering speed of your online store’s Liquid templates, and debug the slowest parts to improve server response time and overall page load.

We’ve now updated this tool so that it works with collaborator accounts. Collaborator account access allows you to use the tool on any live shop you’re working on with a client. Watch our video to see how it works:

With this update, you’ll be able to more easily fix problematic code, make your client’s store faster, and increase their conversion rate through your collaborator accounts. Download the Shopify Theme Inspector for Chrome below, and share your performance wins with the developer community.

Download tool

Cookies and app authorization

Currently, embedded apps load via full-page redirects and rely on third party cookies to authenticate with OAuth. We’re announcing the next generation of embedded apps, which introduces a new app session token as well as a new OAuth flow.

This new approach to embedded app authentication is 3 to 4 times faster. It is less disruptive, more flexible, and compatible with all modern browsers. It will be launching for general access this summer, so keep your eye on our developer changelog for updates.

View changelog

New design and development tools

To help app developers provide more native-feeling features and functionality, we’re introducing the ability to build more flexible, and performant apps that don’t rely on iframes to render inside the Shopify Admin.

Using this new “frameless” approach, you’ll be able to take advantage of React components to build new features and integrations faster, and surface that functionality to Shopify merchants in-context, so they don’t have to leave their Shopify workflows.

These new development tools will also be versioned, allowing you to control which version of a component you’re using, and upgrade on your own terms. 

More information on this update is coming, so subscribe to our developer changelog to stay informed.

Annual app billing

To better support more business models on the Shopify App Store, we’re making annual billing available through the Billing API. Merchants will be able to easily approve yearly app subscriptions, and you can track annual revenue right from your Partner Dashboard. 

We’ll soon be inviting a small group of developers into a closed early access, with plans to launch annual billing to all app partners later this summer.

API versioning deprecation reminder for July 2, extension for private apps

As a reminder, support for custom and public apps calling API versions 2019-04 or 2019-07 will be removed on July 2, 2020.

However, in light of the continuing concerns around COVID-19’s impact on communities around the world, we’ve decided to further postpone the API version removal for private apps from July 2, 2020 to a future date. If you manage private apps on behalf of your clients, you’ll have at least three months’ notice in advance of the new deadline.

A private app is an app built exclusively for a merchant’s Shopify store, and is not listed on the Shopify App Store. Private apps are meant for developers building an app for a merchant with specific requirements that cannot be met by custom apps. We are exempting private apps from deprecation because of the high numbers of private apps built for (and by) merchant developers, in order to minimize the impact on merchant stores. Learn more about app types in our docs.

As a result, support for private apps will not be impacted by the July 2, 2020 deprecation, but support for custom apps and public apps will be impacted. 

If you manage private apps for your clients, this means you have additional time to update your private apps to account for changes in both 2019-07 and 2019-10 API versions. Specifically, the move from page to cursor-based pagination for all endpoints is now postponed. 

We’re closely monitoring the impact of COVID-19 on merchants, and expect to determine the new deadline once the crisis has eased. 

For those of you who’ve put in the time and energy to update already, thank you. 

If you have any questions, contact support or chat with us in the API forums. 

Go to forums

Merchant updates

What’s new: Shopify reunite

There were plenty of exciting merchant-facing updates at Shopify Reunite about money, the online store, omnichannel, back office, shipping, and performance. Be sure to read our roundup post to stay informed of all the changes impacting your clients and app users.

Read post

Stay in the know

That’s all for this month. To stay up to date with changes that impact the Shopify platform and app development, subscribe to the Shopify developer changelog by email or RSS for updates as they happen. Or, sign up to our What’s New with Shopify email below.

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Previous months

Read previous editions of our monthly product updates to stay in the know with everything happening at Shopify.

April 2020

Learn more about the platform updates that impact you as a Shopify Partner.

Shopify Partners COVID-19 support hub

During the reality of COVID-19, it’s important for you to know where to go for help. We’ve created a hub for Shopify Partners that rounds up resources and tools for your business, to help support you as you support merchants during these challenging times.

Access hub

Introducing Shopify Partner Town Hall

Town Hall is a long standing internal tradition at Shopify, where Shopifolk gather to share knowledge and stay connected as a company. We want to extend that experience to our partners and developers, so you can stay informed and connected with Shopify and the wider community. 

We’ll be launching our first Partner Town Hall on Thursday, April 23. It will be hosted by Shopify’s CTO, Jean-Michel Lemieux. We’ll share timely product knowledge and learnings aimed at helping you better support merchants. Jean-Michel will also answer questions during the event, so share your questions for him here

Town Hall will be another tool for you to stay connected with what’s happening at Shopify. Join us at the link below.

Save the date

The Shopify App Challenge: Commerce & COVID-19

Businesses are facing new hardships around the world because of COVID-19. We’ve launched the Shopify App Challenge to encourage app developers to build unique, creative, and impactful solutions to address these challenges. 

All registrants will receive support and access to special workshops through the Shopify Community forums. Our expert panel of judges will then review and choose the winners. We’ll help winners grow their app businesses by:

  • Providing winning apps a share of a $100,000 USD prize pool, to a max of $20,000 USD per app
  • Awarding $1,000 USD in ad credits for the Shopify App Store, and a feature on the app store
  • Granting access to mentorship from the Shopify product and engineering team

Registration is now open. This competition requires a Shopify Partner ID, so sign up as a partner today if you haven't already. Eligible apps must be created in your Partner Dashboard after 9:30AM EDT on April 13, 2020. Deadline to submit your app for the challenge is 11:59PM EDT on May 10, 2020.

While all developers are welcome to participate and we’ll be highlighting as many participants as we can, in order to be eligible to claim prizes you must be a legal resident of any one of: United States (excluding Arizona, Florida, Maryland, Vermont, Delaware, Louisiana and Montana), the District of Columbia, Canada (excluding Quebec), United Kingdom, New Zealand, or Denmark.

Learn more about the Shopify App Challenge by following the link below!


Apply to host Shopify webinars for merchants

We are looking for outstanding Shopify Partners who would like to host live webinars designed to help merchants through these difficult times. Webinars will be hosted in Shopify Compass, where merchants can access actionable advice to grow their business.

If you’re interested, submit your application before May 1, 2020 via the link below.


API version 2020-04 and calculating duties and taxes at checkout

API version 2020-04 is live as of April 1, 2020. Version 2020-04 introduces duties and taxes, validation rules around compare_at pricing, and updates to the Storefront API.

Of particular interest is the introduction of a duties and taxes developer preview, which gives you an early look at how your users will be able to provide total cost clarity to their buyers using estimated duties and taxes at checkout. This release allows apps to read the duties paid on an order through the REST and GraphQL Admin API, and refund them through the GraphQL API. To learn more about refunding duty and tax information and how to update your app, check out our tutorial.

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Shopify Email is rolling out to all merchants

In November 2019, we announced early access availability of Shopify Email, our new email marketing tool. Shopify Email is now generally available, helping merchants communicate with their customers more easily during COVID-19. The product will roll out to all merchants over the coming few weeks. We’re also offering Shopify Email for free to all merchants until October 1, 2020.

Email is a powerful marketing channel for businesses, and Shopify Email allows all merchants to leverage it. As a Shopify Partner, you can help your clients by understanding the email marketing capabilities of Shopify Email, then recommending the solution that will best meet the needs of their business. 

For your clients who require more advanced or specialized email marketing functionality, Shopify Email may not be the right fit now. We will continue to support the growth of email marketing apps by opening up more embedded app opportunities for our developers, and by enabling more features for merchants to grow their business.

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The Shopify Plus Certified App Program

Shopify Plus merchants have unique and complex needs, and the technology solutions they choose need to be able to handle those specific requirements. To help you demonstrate your expertise and capabilities to Plus merchants, we’ve introduced the Shopify Plus Certified App Program.

Apps chosen for this program are formally reviewed by the Shopify App Review and Quality Assurance team to ensure they meet the advanced needs of Plus merchants in the areas of performance, security, privacy, and support. Once approved, these apps are added to the Shopify Plus Certified App Partner Directory and a dedicated collection in the Shopify App Store. Developers who are a part of this program also have access to strategic partnership managers, technical consultations, greater visibility to merchants, and more referrals.

Learn more about who is eligible for this program and how to apply on our blog.

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Changes to testing orders and payments in new development stores

As of March 30, partners who want to test payments and orders in newly created development stores can only process orders using test payments. To begin using test payments, please activate the test payment provider (referred to as “Bogus Gateway”) or set your payment provider to test mode. If you need to test with real payments, you can select and purchase a Shopify plan in the account settings of your development store.

Testing payments and orders in existing development stores will not change immediately. We will share updates to existing development stores as they happen, so please subscribe to our developer changelog by email or RSS to stay informed.

If you have further questions about testing payments and orders in newly created development stores that are not answered in our documentation, reach out in our dedicated discussion area for developers, or contact Partner Support through your Partner Dashboard

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Updates to how ratings are calculated in the Shopify App Store

We’ve made changes to how the overall star rating of apps are calculated and displayed. In the past, this rating was based on a historical average. We’ve updated this to be based instead on a weighted average that favors recent reviews. As apps change and develop over time, we want to ensure that users see a rating that’s more reflective of the current capabilities of that app. This change should not cause a noticeable impact on your search and category ranking.

Merchants can now be more assured that the overall ratings of apps in the Shopify App Store are aligned with their most recent app features and support levels.

Learn more

March 2020

Learn more about the platform updates that impact you as a Shopify Partner.

An important update about the removal of API version 2019-04

With COVID-19’s impact on communities around the world, we’ve decided to postpone the removal of API version 2019-04 to July 1, so that you can better focus on helping merchants and other partners in these challenging times. 

This means that on April 1, 2020, the 2020-04 version will become stable and ready for general usage.

Then on July 1, 2020, the following will happen:

  • API versions 2019-04 and 2019-07 will become unsupported.
  • Requests with no API version specified will be served the 2019-10 API version.
  • Requests for the 2019-04 or 2019-07 versions will no longer receive those versions. Instead, these requests will fall forward to 2019-10.
  • Webhooks set to 2019-04 or 2017-07 will fall forward in the same manner.

For those of you who’ve already put in the time and energy to update, we want to say thank you for your diligence and understanding—your efforts haven’t gone to waste. You’re now ahead of the game, and can focus on more pressing matters for your business, clients, and app users.

If you have any questions, come chat with us in the API forums or log in to the Support section of your Partner Dashboard.

Learn more

COVID-19 and Shopify

In the face of COVID-19, we’re taking steps to help support independent businesses, including Shopify Partners, developers, and the merchants you work with. There are a number of resources now available:

Shopify Unite cancelled

While we were excited to host a virtual Shopify Unite this year, and reunite as a community with our partners and developers online, the last two weeks have caused us to re-evaluate. We’ve decided to cancel Shopify Unite to focus on the health of our employees and work closely with our merchants to help them through these challenging times.

If you have any further questions, send your query to and we’ll respond as soon as possible.

Impact of Shopify 90-day free trial on partners building stores

Last week, we announced extended 90-day free trials for new Shopify merchants. We’d like to clarify for partners that there will be no impact on recurring commission payments you receive by building Shopify stores for your clients. This means that the default continues to be that merchants referred in through a development store do not automatically get the 90-day free trial, and must pick a paid plan at time of handoff from the partner to the merchant. Partners who build stores for merchants will continue to have unlimited time to work on development stores before transferring them to clients. 

If you are a partner who would like to extend a 90-day free trial to a new merchant requesting it, you can select the Add a 90-day trial for the store option when you transfer ownership of the store. If you select this option, then your client must still pick a plan and enter their payment details but will not be charged a subscription fee for 90 days. By extending this offer to your new client, your recurring commission payments will be delayed by up to 90 days.

It's also important to note that this offer only applies to stores created after March 1, 2020.

Giving store building partners more time to collect recurring commission payments 

These are difficult times for many partners and the merchants who hire them. Under normal circumstances, partners who refer clients to Shopify must refer at least one merchant through a development store or upgrade at least one client to Shopify Plus during a consecutive 12-month period to continue receiving recurring commission payments on previous referrals.

In light of the current economic challenges partners and merchants are facing, we will temporarily pause this requirement. This means all recurring commission payments will continue, and will not reset to zero until the current business climate normalizes. When things do normalize, partners who receive recurring commission payments will have the same amount of time to complete an activity as before. For example, if you currently have 7 months to complete an activity, you will still have 7 months once this pause is lifted. If you refer a new merchant or upgrade a merchant to Shopify Plus during the pause, you’ll have a full 12 months to complete another activity once the pause is lifted. 

Updates to the Partner Program Agreement

On March 3, we updated the Shopify Partner Program Agreement (PPA) to include new definitions of public and custom apps, and to clarify our role as a billing agent. Acting as a billing agent means Shopify is responsible for facilitating payment transactions between partners and merchants who purchase their apps, themes, and services.

PPA updates regarding public and custom apps were effective immediately on March 3, 2020. 

For PPA updates regarding billing and tax status, we’ve provided partners with 90 days notice to assess the potential impact on how they run their businesses. As a result, the billing and tax updates to our PPA will come into effect on June 1, 2020. Partners will begin to see product changes that reflect the billing and tax updates starting June 2020.

Learn more about these new billing and tax updates:

Partners impacted by these updates were notified directly by email and their Partner Dashboard. We encourage all partners and developers to review the PPA.

Review PPA

Instagram API deprecation

Instagram has pushed back the date it will be discontinuing API access in favor of the Basic Display API to March 31, 2020. After this date, any client continuing to use Instagram’s API will stop working. 

As a result, Shopify themes that feature an Instagram feed will no longer be supported, and any Instagram feed on merchant stores will need to be updated. Going forward, including an Instagram feed on your client’s store will require the use of a third-party app.

Browse the Shopify App Store to find an appropriate Instagram feed app.

View apps

The following updates are coming into effect for merchants this month. 

  • The free Shopify-built Geolocation app is now available to merchants selling in multiple currencies or languages on Shopify. 
  • Video and 3D models are now available on product pages. You can update themes to include video and 3D, create and edit video and 3D content, and build apps that help with the above.
  • New inventory reports are now available to merchants. These reports help merchants understand how much inventory they have on hand and their inventory costs.
  • There are updates to Shopify Shipping rates for merchants in the U.S. and Canada. Learn more about these new rates.

Grow your business with the Shopify Partner Program

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