Retention
Selling to your existing customer base is usually more cost-effective than acquiring new customers. Repeat customers are the backbone of any successful business. From retargeting ads to email marketing to customer service, we’ve got you covered with customer retention strategies that can help you take your business to the next level.
How to Calculate and Increase Customer Lifetime Value in Your Store
Turning Questions into Sales: How to Create an Effective FAQ Page For Your Store
10 Things You Can Do Today To Retain Black Friday Customers
Turn Each Sale Into A Lifetime Of Revenue
The Top 11 Email Marketing Software For Online Stores
Recover Lost Sales: 16 Amazing Abandoned Cart Emails
A Thank You Goes A Long Way: 6 Creative Ways to Say Thanks for Customer Purchases
Keep Them Coming Back: 7 Innovative Customer Loyalty Programs (And How to Start Yours)
Good Customer Service Is About Doing the Common Things Uncommonly Well
Upset Customers? Here's How to Stop Customer Complaints Before They Happen
Field-Tested Customer Service Phrases to Use in Every Support Conversation
The Easy Answer for Your Most Common Support Questions
How to Save Sales and Solve Customer Problems with Live Chat
Five Ways to Grow the Average Order Value of Your Online Store
6 Ways to Reinvent Customer Delight: Unexpected Extras that Increase Loyalty
The Holiday Support Rush Is Already Underway. Here's How to Stay Afloat.
Customer Retention 101: Grow Your Business by Selling More to Current Customers
Learn Email Marketing: Everything from List Building to Advanced Lifecycle Automation
Customer Service 101: A Guide to Providing Stand-Out Support Experiences
The 13 Skills Needed to Provide Memorable Customer Support
The ROI of Reciprocity: 9 Ideas for Delivering Meaningful (and Cost-Effective) Customer Delight
How to Build an Email List that Builds Your Ecommerce Business
7 Automated Email Campaigns That Win Customers and Keep Them Coming Back
Lessons from 2 Months of Marketing Emails from a High-Growth Ecommerce Brand
Optimize These 4 Transactional Emails to Drive Sales and Improve the Purchase Experience
How to Turn One-Time Seasonal Shoppers into Lifelong Customers
Why This Startup Spent $50k Building an Email List (Spoiler: They Had a 5x Return)
What I Learned Analyzing 60 Days of Emails from a Fast-Growing Ecommerce Brand
Call Me, Maybe? How to Build a Top-Notch Contact Us Page for Your Online Store
Social Support Means Solving Problems in Public. That's What Makes it Challenging.
Underwater with Customer Questions? It’s Time to Hire Some Help.
8 Post-Sale Emails To Turn New Buyers Into Lifelong Fans
8 Excellent Black Friday Cyber Monday Emails to Inspire Your Own Campaigns
How to Read Your Customers' Minds With One Email
Divide and Profit: How to Segment Your Email List for Better Engagement
