Customer Service
Customer Service 101: A Guide to Providing Stand-Out Support Experiences
How Shinesty Delivers Seamless Holiday Support (Despite Handling 6x as Many Tickets)
Your Store and Sales Are Ready for BFCM. How About Your Customer Support?
Call Me, Maybe? How to Build a Top-Notch Contact Us Page for Your Online Store
Field-Tested Customer Service Phrases to Use in Every Support Conversation
Social Support Means Solving Problems in Public. That's What Makes it Challenging.
From Ideas to Action: 6 Creative Ways to Show Customers You Care
How to Save Sales and Solve Customer Problems with Live Chat
Underwater with Customer Questions? It’s Time to Hire Some Help.
Why Community Management Matters For Your Business (And How to Do It Right)
How to Stop Customer Complaints Before They Happen
The Benefits of an FAQ Page (And How to Do It Right)
How Can We Help You? What Shopify Gurus Can Teach Us About Customer Service
